Frequently Asked Questions & Answers

HisabDo is a free offline-first digital khata, customer ledger, and expense manager for Android. It is purpose-built for retail shopkeepers (kiryana, general stores, clothing, electronics), wholesalers, distributors, freelancers, tradesmen, and small business owners who need to track money given (udhar), payments received (wasool), daily store expenses, and generate professional PDF statements without relying on an active internet connection.

Yes, HisabDo is 100% free to download and use on Google Play. You get unlimited customer ledgers, unlimited daily credit/debit transactions, full expense tracking, and unlimited bilingual PDF statements with zero hidden fees, zero locked features, and zero monthly subscription bills.

Yes! HisabDo supports a frictionless "Guest Mode". You can immediately start logging sales, adding customers, and exporting reports right after installing the app without providing an email, phone number, or password. All data is saved directly to your phone’s local storage.

HisabDo is officially distributed through the Google Play Store under package name "com.usman.hisabdo". You can search for "HisabDo" in Google Play or click any of the download buttons across this website.

HisabDo is engineered with Flutter for extreme memory efficiency and supports virtually all Android phones and tablets running Android 8.0 (Oreo) and above. It consumes less than 30MB of RAM and works smoothly even on budget smartphones.

Yes! HisabDo is strictly offline-first. All database queries, customer additions, voice transcriptions, cashflow calculations, and PDF generation happen 100% locally on your device. You can use it in underground basement markets, remote rural areas, or during internet outages without any interruption.

In guest mode, your business transactions and customer credit books remain exclusively on your physical phone inside an encrypted SQLite database. Zero bytes of your commercial records are sent to outside ad brokers or data aggregators. If you opt into cloud backup, data is transmitted over TLS 1.3 encrypted connections to secure Supabase cloud infrastructure.

No. HisabDo strictly honors merchant data sovereignty. Your supplier prices, customer credit balances, and cash collections are your confidential business property. We do not sell user data or interrupt your daily bookkeeping with intrusive full-screen video ads.

Yes! HisabDo includes built-in app security settings allowing you to lock the app with your device’s biometric fingerprint sensor or a custom numerical PIN code, ensuring your staff or visitors cannot view your business numbers without authorization.

Yes. You maintain complete control. In guest mode, simply clearing app data or uninstalling the app purges all local records from your device immediately. Signed-in users can also request full account and cloud record deletion from settings or via our website’s Data Deletion page.

When you tap the microphone button on the transaction screen and speak naturally in Urdu, Roman Urdu, or English (e.g. "Farhan ko char hazar ka samaan udhar diya"), our edge acoustic model isolates the customer entity ("Farhan"), the numeric value ("4,000"), and the transaction category ("Udhar / Given"). The parsed fields appear immediately for quick one-tap verification.

Yes. Our speech pipeline incorporates audio frequency normalization and ambient background noise filtering designed specifically for busy Pakistani bazaars, street traffic, and counter background chatter.

HisabDo supports standard Urdu (اردو), Roman Urdu, Pakistani English, and common trade terms (such as "hazar", "lakh", "sau", "udhar", "wasool", "jama", "kharcha"). Support for Punjabi and regional dialects is continuously being expanded.

Yes! Voice entry is completely optional. HisabDo includes a high-speed custom numeric keypad that lets you log a transaction manually in less than 3 taps.

No. The audio stream is parsed into text on the fly to extract numbers and names, and the temporary audio buffer is discarded immediately. No private store conversations are permanently archived.

Tap the "+ Add Customer" button. You can enter the customer’s name, phone number, and optional credit limit manually, or pick them directly from your phone’s contact list. Every customer receives a dedicated 360° ledger showing their entire transaction history.

Yes! HisabDo features dual-sided bookkeeping. You can track "Maine Lene Hain" (Receivables from customers) and "Maine Dene Hain" (Payables to distributors and suppliers) in separate, clearly marked views.

Unlike physical registers where manual addition mistakes are common, HisabDo automatically calculates the mathematical running balance with double-entry precision after every single transaction, guaranteeing 100% calculation accuracy.

Yes. From any customer’s ledger page, tap the WhatsApp icon to generate a pre-formatted, polite payment reminder message containing the exact remaining balance and date of the last transaction.

Yes. You can assign a custom credit threshold to any customer. When their outstanding balance approaches or exceeds that amount, HisabDo alerts you so you can decide whether to extend further credit.

Open any customer account or go to the Reports section, select your desired date range (Today, This Week, This Month, or Custom Dates), and tap "Export PDF". The app generates a vector PDF file within milliseconds.

The PDF statement includes your store name, contact details, customer name, beginning balance, an itemized table of every transaction with timestamps and notes, total received, total given, and the final certified balance.

Yes! Statements feature bilingual headers in clear English and elegant Nastaliq Urdu, ensuring that customers of all literacy levels can easily verify their numbers.

Yes. HisabDo exports standard A4 formatted PDF documents that are compatible with any mobile-connected printer (Wi-Fi or Bluetooth) or desktop printer.

Yes. You can snap a photo of a physical paper bill, dispatch slip, or bank deposit slip using your phone camera and attach it directly to the transaction record.

Go to Settings > Backup & Restore > Tap "Create Local Backup". The app creates an encrypted backup snapshot file that you can save to your phone’s internal memory, an SD card, or upload to your personal Google Drive.

When you create a free HisabDo account and sign in, your device registers with our encrypted Supabase PostgreSQL cloud backend. Whenever your phone connects to the internet, background sync automatically replicates your transactions to the cloud with zero manual effort.

Yes. By signing into the same HisabDo account on multiple devices, your customer ledgers and daily transactions synchronize across phones, allowing business partners or shop assistants to access the same ledger simultaneously.

On your new phone, install HisabDo from Google Play. If you used cloud sync, simply sign into your account and your records will restore automatically. If you used local backup, copy your backup file to the new phone and tap "Restore Local Backup".

You can email our engineering support team directly at hisabdo.app@gmail.com or reach out via WhatsApp at +92 315 4838172. We respond to all merchant support requests within 4 hours.